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You made your first international sale, felt good about it, and then a nagging question arrived: does someone owe tax on that, and is it you?
For creators selling digital products across borders, the answer is often yes, and the machinery for handling it has a name most people meet only after they are already worried about it - the merchant of record.
Whether you need one is one of the most consequential and least understood choices in selling online. Pick a platform that is a merchant of record and your global tax problem largely disappears, at the cost of a higher fee and less control.
Pick one that is not, and you keep more of each sale and own your store, but the responsibility for registering and remitting tax is yours. Neither is wrong; they suit different sellers.
A merchant of record is the legal seller of your product, the company responsible for charging the customer, collecting and remitting sales tax and VAT, and handling chargebacks and fraud, so that you are paid as a supplier rather than as the taxable seller.
This guide explains what that means, who genuinely needs one, and which platforms are one, with every platform's status verified against its own pages in July 2026.
You need a merchant of record if you sell digital products to customers in many countries and do not want to register for and remit VAT, GST, and sales tax yourself - it takes that entire burden off your plate for a higher fee.
You probably do not need one if you sell mostly to your own country, are early and low-volume, or value owning your store and keeping more of each sale, in which case an owned store plus handling your own tax works well.
Merchants of record include Gumroad and Lemon Squeezy; owned stores like Framekit are not merchants of record, so you handle tax but keep more and own the customer.
Framekit is an AI website builder that also gives you a product store, and it is not a merchant of record, so this guide is honest about when a merchant of record beats it and when owning your store wins.
What a Merchant of Record Actually Does
A merchant of record stands in as the legal seller between you and your customer, which means it takes on the parts of a sale that carry legal and tax liability.
When a platform is your merchant of record, it charges the customer under its own name, calculates and collects the right sales tax or VAT for the buyer's location, files and remits that tax to the authorities, and absorbs the compliance work around chargebacks, fraud, and refunds.
You are paid as a supplier, and the tax paperwork is theirs.
The reason this exists is that tax on digital goods is genuinely complicated across borders.
The European Union charges VAT on digital sales to its consumers based on where the buyer lives, and there is no minimum threshold - it can apply from your first sale into the EU.
The United Kingdom is similar, and in the United States many states tax digital products with their own rules and thresholds. Handling that yourself can mean registering in multiple jurisdictions and filing returns you never anticipated.
A merchant of record makes all of it someone else's job.
In one linea merchant of record becomes the legal seller and takes on collecting and remitting your sales tax and VAT worldwide, along with fraud and chargeback liability, so you never register or file for it.
Do You Actually Need One?
You need a merchant of record when the cost of handling tax yourself - in time, risk, or accountant fees - outweighs the higher cut it charges, and that tips toward yes as your cross-border sales grow. Work through three questions honestly.
First, where are your customers? If you sell to buyers across the EU, UK, and beyond, the tax surface is wide and a merchant of record earns its fee.
If you sell mostly to your own country, you likely have one tax regime to understand, and handling it yourself is manageable. Second, what is your volume?
A creator making a few sales a month can register and file where required without much pain; one making thousands across dozens of countries cannot, practically. Third, how much do you value ownership?
A merchant of record is usually a hosted checkout that owns less of your brand and customer relationship, while an owned store keeps those but leaves tax to you.
The honest synthesis: high-volume, global, tax-averse sellers are the clear case for a merchant of record, and domestic, early-stage, or ownership-focused sellers are the clear case against.
Many creators start on an owned store handling simple domestic tax, and move to or add a merchant of record only when international volume makes the tax genuinely burdensome.
In one linechoose a merchant of record when your sales are global, high-volume, and you want zero tax work; choose an owned store when you are domestic, early, or value keeping more of each sale and owning the customer.
Which Selling Platforms Are a Merchant of Record?
Whether a platform is a merchant of record is one of the sharpest ways selling tools differ, and it is not always obvious from their marketing. Here is where the major platforms stand, verified against their own documentation.
| Platform | Merchant of record? | What it means for your tax |
|---|---|---|
| Lemon Squeezy | Yes, full | Remits VAT, GST, and sales tax worldwide |
| Gumroad | Yes, full | Handles global tax since 2025 |
| Payhip | EU and UK VAT only | Remits EU/UK digital VAT; you handle the rest |
| Etsy | Yes, as marketplace | Collects and remits VAT and US sales tax for you |
| Framekit | No | You register and remit your own tax |
| Sellfy | No | Calculates EU VAT; you file it |
| Podia | No | Provides tax tools; you remit |
| Shopify | No | You remit; automated filing is a paid add-on |
| Big Cartel | Partial | Remits US sales tax; no EU VAT tooling |
The split is clear. If hands-off worldwide tax is your priority, Lemon Squeezy and Gumroad are full merchants of record, and Payhip covers the common EU and UK VAT case.
If you want to own your store and keep more of each sale, tools like Framekit, Sellfy, Podia, and Shopify leave tax to you - a real responsibility, but one that is manageable for many sellers, especially domestic ones.
Our Gumroad alternatives and best free product-selling tools guides compare these on fees alongside tax.
In one lineLemon Squeezy and Gumroad are full merchants of record, Payhip and Etsy handle common cases, and owned stores like Framekit, Sellfy, and Shopify leave tax to you in exchange for more control and margin.
The Trade-Off: Tax Relief Versus Ownership and Margin
A merchant of record is not free, and the price is paid in fee, control, and customer ownership.
Because it takes on legal and tax liability, a merchant of record generally charges a higher cut than a plain owned-store fee, and it is typically a hosted checkout, so your store lives on its platform and the customer relationship runs partly through it rather than fully through you.
An owned store flips that trade.
You keep more of each sale - on Framekit, a fee that starts at 5% and falls to 0% rather than a merchant of record's larger cut - you keep the customer's email, and your product pages build your own brand and search presence.
The cost is that you are the seller of record, so you register for and remit tax where you owe it.
For a domestic seller, that often means one tax authority and a manageable routine; for a global one, it can mean real complexity, which is exactly when a merchant of record earns its keep.
The point is not that one is better, but that they optimize for different things. Decide which problem is bigger for you - the tax burden, or the loss of ownership and margin - and pick accordingly.
Our Gumroad vs Framekit comparison walks through this exact trade in detail for two specific tools.
In one linea merchant of record trades a higher fee and less ownership for tax relief; an owned store trades doing your own tax for more margin and a customer who is yours.
Frequently Asked Questions
What is a merchant of record in simple terms?
A merchant of record is the company that legally sells your product to the customer on your behalf, so it is responsible for charging them, collecting and remitting the correct sales tax or VAT, and handling chargebacks and fraud.
You are paid as the supplier of the product rather than as the taxable seller, which means the tax registration and filing is the platform's job, not yours.
Gumroad and Lemon Squeezy are examples of full merchants of record for digital products.
Do I need a merchant of record to sell digital products?
You need one if you sell to customers in many countries and do not want to register for and remit VAT, GST, and sales tax yourself, because a merchant of record takes that entire burden off your plate.
You probably do not need one if you sell mostly domestically, are early and low-volume, or value owning your store and keeping more of each sale.
Many creators start with an owned store and handle their own simple tax, then consider a merchant of record only as international volume grows.
Which platforms are a merchant of record?
Among digital-product tools, Lemon Squeezy and Gumroad are full merchants of record that remit tax worldwide, and Payhip acts as one for EU and UK digital VAT specifically. Etsy collects and remits VAT and US sales tax as a marketplace.
Framekit, Sellfy, Podia, and Shopify are not merchants of record, so you are responsible for your own tax, though several provide tools to help calculate it. Big Cartel remits US sales tax but does not handle EU VAT.
Is Framekit a merchant of record?
No, Framekit is not a merchant of record.
It gives you a store on a website you own and keeps more of each sale, with a fee that starts at 5% and drops to 0% on a flat plan, but you remain the seller of record and are responsible for registering for and remitting VAT and sales tax where you owe it.
That is the honest trade-off: Framekit optimizes for ownership and margin, so if hands-off worldwide tax is your priority, a full merchant of record like Gumroad or Lemon Squeezy is the better fit.
What happens if I do not use a merchant of record and skip tax?
You take on the legal responsibility yourself, and skipping it is a real risk rather than a gray area.
The EU charges VAT on digital sales to its consumers from the first sale with no threshold, the UK is similar, and many US states tax digital goods once you cross their thresholds.
If you are the seller of record and do not register and remit where required, you can face back taxes and penalties.
Handling it is manageable, especially domestically, but it is not optional - which is precisely the burden a merchant of record removes.
Does a merchant of record cost more?
Generally yes, because it takes on legal and tax liability, a merchant of record usually charges a higher cut than a plain owned-store fee.
For example, a full merchant of record may charge around 5% plus a fixed fee or more, while an owned store's fee can start lower and fall to 0% on a flat plan.
The higher cost buys you complete tax relief and fraud protection, so the question is whether that relief is worth more to you than the margin and ownership you give up.
Can I use an owned store and still handle taxes properly?
Yes, and many creators do. On an owned store like Framekit, you are the seller of record, so you register for tax where you have an obligation and remit it, using accounting tools or an accountant as needed.
For a seller focused on their own country, this is often one tax authority and a routine filing.
It becomes harder as you sell into more jurisdictions, which is the point where adding or switching to a merchant of record starts to pay for itself. Owning the store and handling tax responsibly are entirely compatible.
Merchant of record or owned store - which should I choose?
Choose a merchant of record if your sales are global and high-volume and you want tax completely off your plate, and accept the higher fee and reduced ownership as the price.
Choose an owned store if you sell mostly domestically, are early-stage, or value keeping more of each sale and owning the customer relationship, and are willing to handle your own tax.
The decision comes down to which problem is larger for you: cross-border tax complexity, or lost margin and ownership. Some sellers run both, using an owned store as home and a merchant of record for international reach.
The Bottom Line
A merchant of record answers a real problem - the genuine complexity of sales tax and VAT on cross-border digital sales - by becoming the legal seller and taking that burden entirely off your plate.
If you sell globally, at volume, and never want to think about tax, it earns its higher fee. That is the honest case for one, and platforms like Gumroad and Lemon Squeezy fill it well.
But it is not the right answer for everyone, and the marketing around it can imply it is.
If you sell mostly to your own country, are early in your journey, or care about owning your store, keeping more of each sale, and holding onto the customer relationship, an owned store where you handle your own tax is a perfectly sound and often better choice.
Framekit is our own product and is not a merchant of record, which we would rather state plainly than obscure; it suits sellers who want ownership and margin and will manage their own tax.
Decide which problem is bigger for you, and choose with open eyes.
For the tools themselves, our best free product-selling tools roundup compares them on fees, tax, and ownership together.
_Each platform's merchant-of-record status was verified against its own documentation, and Framekit's pricing against its published plans, in July 2026._



